“EP228: How to Figure Out What Patients Really Want, With Julie Rish, PhD, From the Cleveland Clinic”
by Stacey Richter

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There’s a great video of Steve Jobs responding to an audience question that is, at a minimum, let’s just say strident. Jobs kind of ignores the aggressive nature of the query and offers a thoughtful response which is super relevant to health care. He says, “One of the things I’ve always found is that you’ve […]

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“EP227: What Should Pharma Be Doing Right Now About the HHS Proposal to Effectively Curtail PBM Rebates?, With Kuo Tong, Managing Director at Navigant”
by Stacey Richter

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If you don’t know the nuts and bolts of the current Health and Human Services (HHS) proposal to nix Pharma’s ability to pay pharmacy benefit manager (PBM) rebates, then it’s possible you might want to listen to EP216 with Chris Sloan first. In this episode, we don’t talk much about the impact of the HHS […]

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“EP226: Is the Surprise Billing Gold Rush Screeching to a Halt?, With Devon Herrick, PhD, Health Economist and Policy Analyst”
by Stacey Richter

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Surprise billing … it sounds like so much fun. Who doesn’t love a surprise? Except receiving a surprise bill is zero fun. In case you’ve been out of the loop on this, surprise billing is when the patient, unbeknownst to them, racks up out-of-network charges, usually at a hospital. The patient may have done absolutely […]

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“EP225: Can We Afford to Make Health Care Patient-centric?, With Joe Selby, MD, MPH, Executive Director of PCORI”
by Stacey Richter

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It turns out, patient-centric care that produces outcomes patients care about is usually less expensive than care that is not. The Patient-Centered Outcomes Research Institute (PCORI), an independent nonprofit, nongovernmental organization in Washington, DC, was authorized by Congress in 2010. PCORI was established to fund research that can help patients make better-informed decisions, guided by […]

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“EP224: Underestimate Employers at Your Peril, With Suzanne Delbanco, PhD, Executive Director of Catalyst for Payment Reform”
by Stacey Richter

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“Those who say it cannot be done are usually interrupted by others doing it.” That’s a James Baldwin quote to keep in mind while considering employers ginning up real change in the health care industry. Generally speaking, employers who still don’t believe they could have an impact helping their employees get better health care at […]

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