January 22, 2015
What exactly makes a patient satisfied? I talked to Dr. Sonni Munn this week about what factors contribute to their patient satisfaction ratings and how to best make this information actionable.
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This page contains the resources that I have found useful in my personal and professional life. Admittedly, it is an eclectic list. It contains everything from quotes and books that I like to podcasts, videos, and slideshows.
If you don’t want to scroll through the entire list, you can click on one of the links below and filter the resources by specific category.
I will update this list as I discover new resources. If you have a resource you think I should add, please email me.
“Episode 28: How to improve Patient Satisfaction with Sonni Mun, MD from Quality Reviews”
by Relentless Health Value
What exactly makes a patient satisfied? I talked to Dr. Sonni Munn this week about what factors contribute to their patient satisfaction ratings and how to best make this information actionable.
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“Episode 27: Dr. Glen McCracken from eVisit talks about virtual video visits”
by Relentless Health Value
This week I spoke with Dr. Glen McCracken about how video technology can be used by PCPs for eVisits … and how this cuts down on trips to the ER or readmissions.
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“Episode 26: Bernie Vitti from PharmaCare talks about Medication Therapy Management (MTM)”
by Stacey Richter
Bernie Vitti is an expert in Medication Therapy Management, be it known as MTM or any other acronym. Currently, he’s working hard to bring the best-practices developed by Clinical Pharmacists in institutional settings to patients who are aging in place at home.
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“Inbetweenisode 2: Big Thank You to You, Our Listeners & 2014 Wrap Up”
by The Relentless Health Value Podcast
A big thanks to everybody who listened to the podcast this past year and to the great guests we’ve had. Based on your enthusiastic response, It’s been so gratifying to realize the value of connecting people working in diverse aspects of the healthcare industry. The only way to synergize and collaborate is to understand what’s going on elsewhere.
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“Episode 25: Exchanging Medical Records with Carly Stockdale from ChartRequest”
by Relentless Health Value
This week, I speak with Carly Stockdale about the why and how behind exchanging medical records. Given the present-day limitations of HIE’s, it was interesting to hear how some providers are using services like ChartRequest to facilitate team-based care.
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