Payers have not enjoyed a reputation for striving for their member/patients long-term best interests. Whether it’s true or not is irrelevant in the face of such strong public sentiment. This is a problem. In the current reimbursement and healthcare environment, payers have a true strategic imperative to engage with their member patients on a number of levels. And they’re not super good at it judging by most widespread KPIs. Frank Hone is an expert in the why and how of improving payer member engagement. I speak with him today.

Newtopia uses genetic testing and precision medicine to construct personalized care plans to reverse metabolic syndrome and improve health. Today I speak with Jeff Ruby about how exactly this goes down.

Today I speak with Zach Silverzweig about leveling up patient discharges and a way to manage high-risk patient populations. Cipher Health has been on some kind of growth trajectory, so they’re a player to watch and learn from.

I speak with Jackie Thong from Klio Health about the new CCM (chronic care management) reimbursement code and the ins and outs of managing multiple chronic conditions simultaneously.

This week, I talk with David Womack, CEO and President of Practice Management Institute. We discuss medical coding, the “language of healthcare.”